METHOD OF ATTENDEE RESERVATIONSIn-person attendees are responsible for making their own reservations by calling the Hotel’s Reservations Department at 1-877-685-5594 no later than the Cut-Off Date. Attendees should identify themselves as being part of the Frequency Specific Group when calling.Descriptions of Hotel’s guest room types (including descriptions of guest rooms accessible to guests with disabilities) are available on Hotel’s website at www.CrownePlaza.com/ChandlerAZ or otherwise available by calling Hotel’s Reservations Department at 1-877-685-5594. Hours of operation: 7:00 a.m. –11:00 p.m. Eastern, 7 days a week. Reservations may also be made online through a custom website link.
HOTEL ROOM DETAILS:
All guest room rates are quoted exclusive of applicable state and local taxes, currently 11.67% occupancy tax. Tax and fees are subject to change without prior notice. Additional person is $10.00 per night for more than double occupancy. Guestroom occupancy is limited to four (4) persons per room. Check-In Time is 3:00 p.m. Check-Out Time is 12:00 noon. All guests arriving before 3:00 p.m. will be accommodated as rooms become available.
Guests will NOT be charged a daily resort fee of $15.00 plus tax per night. When receiving a confirmation letter from making a reservation online or through our call center, it will automatically show a resort fee. This is an IHG standard, however, since this has been waived per your contract, the hotel will absorb that fee upon check-in. Cancellations less than 48 hours prior to arrival or No Shows will result in a charge equal to one night’s room and tax. Your rooms cutoff date is 1/20/22
ADDED VALUE INCENTIVES:
Complimentary internet in guest rooms and meeting rooms. The group rate will be available 3 days pre/post event dates, based upon availability
GUARANTEED ATTENDEE RESERVATIONS:
All attendee reservations must be accompanied by a first-night room deposit, or guaranteed with a major credit card of Group. The hotel will not hold any reservations unless secured by one of the above methods.
Cancellation less than 48 hours prior to arrival will result in a charge equal to one night’s room and tax, and the balance of the canceled reservation will be considered when calculating any Group attrition charges. Early departures and no-shows will result in the same charge and consequence.
If you require an early check-in you will need to book the night before, otherwise, early check-ins can be requested, however, they are not guaranteed. Cancellations less than 48 hours prior to arrival or No Shows will result in a charge equal to one night’s room and tax.
EARLY DEPARTURE FEE:
In the event a guest who has requested a room within the Room Block checks out prior to the guest and reserved checkout date, Hotel will add an early checkout fee of one night’s room and tax to that guest and individual account. Guests wishing to avoid an early checkout fee should advise Hotel at or before check-in of any change in planned length of stay.
Reservations by Group and attendees against the Room Block must be received on or before Monday, January 20, 2022 (the “Cut-Off Date”). At the Cut-Off Date, Hotel will review the reservation pickup for the Event, release the unreserved rooms for general sale, and determine whether or not it can subsequently, accept reservations based on space and rate-available basis at the group rate after this date.